Digital Transformation is an increasingly important activity for businesses in the post-pandemic era. Even though the term evokes the image of a process brimming with complex technology, digital transformation is as much a cultural process as it is a technological one. Given that a reorientation in organisational culture is integral to digital transformation, CHROs are well-positioned to facilitate such change.
At a recent India CHRO Forum session in Bangalore, Pankaj Rai, Group Chief Data Analytics Officer at Aditya Birla Group shared his experience driving digital transformation in large organisations. This podcast summarises the discussion.