While EV chargers may look straightforward from the outside, keeping them reliable and available is no small task.
As part of Electrical Business Magazine’s EV Supply Equipment Week—brought to you in partnership with test & measurement leader Fluke—we examine the maintenance and service practices that underpin a successful EVSE ecosystem.[https://www.fluke.com/en-ca/product/electrical-testing/emobility/fev150]
Host Anthony Capkun and his guest, Fluke technology director Theo Brillhart, talk about the real-world challenges facing charging infrastructure, such as communications failures, software updates and vandalism.
Brillhart explains why interoperability standards matter, what “success rates” at charging stations really mean, and how certified technicians and standards-traceable tools play a critical role in uptime.
He also highlights the importance of separating warranties from maintenance agreements, structuring strong service-level contracts, and aligning operators with service providers to ensure reliable charging access.
From routine maintenance tasks like filter cleaning, ground fault checks, and calibration, to proactive approaches that anticipate higher charging rates and evolving standards, this discussion offers practical guidance for operators, contractors, and technicians alike.
Whether you’re maintaining existing stations or planning the next generation of EVSE, Brillhart’s insights point the way toward a more futureproofed EV charging ecosystem.