On this episode of Direct from the Expo, The Collab Collective's Craig Durr talks with Damon Covey, Chief Product Officer of GoTo, live from Enterprise Connect 2025. Their discussion covers how GoTo is simplifying AI for small and mid-sized businesses, making enterprise-level technology accessible without complexity. Covey shares insights into GoTo’s latest innovations, including AI Receptionist and Connect CX, and how businesses can leverage AI to enhance customer communication and operational efficiency.