Join me, Craig Durry, on this episode of Direct from the Expo as we dive into the dynamic world of InfoComm 2026 with Sam Kennedy, Executive Vice President of Go-To-Market at NetSpeak. We explore the evolution of their innovative platform, Lena, which leverages AI to autonomously identify and resolve IT issues in real time. Sam shares insights from their journey over the past 18 months, detailing how Lena transforms IT operations by reducing alert fatigue and enhancing troubleshooting efficiency. Additionally, we discuss NetSpeak's new partnerships with industry leaders like Netgear and Cisco, showcasing their commitment to comprehensive solutions in multi-vendor environments. Tune in for an inside look at cutting-edge technology that promises to redefine the future of IT management.