Philip Crosby wrote Quality Is Free in the late 1970s, when management books still smelled faintly of factories and cigarette smoke. Half a century later, companies have replaced assembly lines with AI, cloud infrastructure, and agile rituals. Yet many still spend enormous amounts of money fixing problems they created by trying to move faster.

This episode is a companion to my LinkedIn article: https://www.linkedin.com/pulse/quality-free-chaos-extremely-expensive-arkady-pildes-shfsf

This podcast is generated using an AI version of my voice from a script written and edited by me.

Corporate life rewards speed of response, while the most valuable thought often arrives only after everyone has already agreed to the wrong thing.

This episode is a companion to my LinkedIn article: https://www.linkedin.com/pulse/esprit-de-lescalier-why-organizations-reward-fast-thinking-pildes-1rldf

This podcast is generated using an AI version of my voice from a script written and edited by me.

Organizations love rational thinking right until rational thinking threatens internal equilibrium.

This episode is a companion to my LinkedIn article.

This podcast is generated using an AI version of my voice from a script written and edited by me.