What does resilience look like from the CEO’s seat?

In the Season 2 premiere of Discover Resilience, Everbridge President and CEO Dave Wagner joins Shay Bond and Casey Daghigh to explore why resilience has become a boardroom and business priority – and what leaders should be asking as disruption becomes a constant.

Dave shares his perspective on moving resilience beyond risk mitigation to measurable business value, the role of AI and human judgment in critical moments, and what he has learned about purpose and leadership over more than three decades in technology.

The conversation also gets personal, with Dave reflecting on the experiences that shaped him as a leader and what it means to lead a company whose mission is centered on helping organizations protect people and keep operations running.

In this episode:

• What boards often misunderstand about resilience

• How resilience can create business value

• Where AI can make the biggest difference for resilience leaders

• Why human judgment matters in an AI-powered world

• How purpose shapes leadership and decision-making

What can a career spanning search and rescue, the Department of Homeland Security, the intelligence community, the White House, and the private sector teach us about resilience leadership?

This week, Mark Harvey, Senior Director of Business Resilience at Regeneron and former Special Assistant to the President of the United States and Senior Director for Resilience Policy on the National Security Council, joins Shayla Bond and Casey Daghigh for a special Career Spotlight episode. Drawing on decades of experience navigating crises at every level, Mark shares lessons on leadership, decision-making, cross-sector collaboration, and why resilient organizations are ultimately built on resilient people.

From coordinating national disaster recovery efforts to helping organizations prepare for uncertainty today, Mark offers practical insights on building trust, breaking down silos, and becoming what he calls a “chaos coordinator” — the person responsible not for solving every problem, but for ensuring the right people can solve it together.

In this episode of Discover Resilience, we sit down with Andrea Davis, President and CEO of The Resiliency Initiative and a recognized leader in emergency management, to explore why crisis communications often fail when communities need them most. Drawing on experience spanning FEMA, the American Red Cross, Walmart, Disney, and more, Andrea shares lessons learned from some of the most complex disasters and response efforts of the last two decades.The conversation examines the growing challenges of misinformation, fragmented trust, and changing communication habits, and why organizations can no longer rely on outdated approaches to reach the people they serve. Andrea offers practical guidance on building trust before a crisis occurs, understanding how different audiences consume information, and strengthening collaboration between public and private sector partners. Along the way, we also talk about rescue pets, traveling cats, Disney cast members, and the surprising moments that make us question whether we’re really adults after all.

In this episode of Discover Resilience, we sit down with Everbridge Senior Technical Account Manager Tom Osial to explore what makes an effective employee wellness check program. From designing scalable playbooks and improving situational awareness to balancing duty of care with operational realities, Tom shares practical lessons from years spent supporting organizations through major disruptions, severe weather events, and crisis response scenarios.The conversation dives into the questions organizations should — and shouldn’t — ask during a wellness check, why chasing 100% accountability can sometimes miss the bigger picture, and how even simple outreach can strengthen trust and resilience across the organization. Along the way, we also cover Taylor Swift, Weird Al, butter chicken, and everyone’s ideal last meal.

Recorded live on stage at Discover Resilience 2026, Shay Bond and Casey Daghigh sit down with Chris Grollnek for a conversation about workplace violence prevention, crisis leadership, preparedness, and communication under pressure.Chris shares lessons from decades of experience helping organizations identify warning signs earlier, strengthen preparedness, improve training, and respond more effectively when high-pressure situations unfold. The discussion explores what organizations often misunderstand about active threats, where communication breaks down during a crisis, and how leaders can shift from reactive response to meaningful prevention.This special episode was recorded in front of an audience at Discover Resilience 2026 in Chicago.

In this episode of Discover Resilience, we sit down with Mara Croce, Senior Account Manager at Everbridge, to explore the role of partnership in supporting today’s security and resilience leaders. Drawing on her experience working with large, complex organizations, Mara shares how she helps customers navigate high-pressure situations—where speed, accuracy, and confidence in data are critical to keeping people safe.Through real-world examples, she highlights how simplifying processes, strengthening data integrity, and building trust can significantly improve outcomes when it matters most. This conversation offers a behind-the-scenes look at how strong partnerships—especially in moments of disruption—enable organizations to respond faster, act smarter, and build lasting resilience.

In this timely episode of Discover Resilience, we sit down with Zachary Nelson, Manager of the Everbridge Global Insights team, to break down how organizations can turn overwhelming volumes of information into clear, actionable intelligence. From a fast-paced and lighthearted opener to a deeply strategic discussion, Zach walks us through the full risk intelligence lifecycle and explains how each stage plays a critical role in helping organizations stay ahead of disruption. He brings this framework to life by applying it directly to the ongoing Middle East conflict, offering a real-world lens on how intelligence is gathered, validated, and transformed into decisions that protect people and operations.Zachary also provides a comprehensive readout of the most significant global risk events shaping 2026 so far giving listeners much-needed context in an increasingly volatile environment. At a time when organizations are hungry for clarity, this episode delivers both immediacy and depth, highlighting not only what’s happening around the world, but how resilience leaders can interpret and act on it.

In this episode of Discover Resilience, Shay and Casey sit down with Soraya Sutherlin, certified emergency manager and founder and CEO of Emergency Management Safety Partners, for a powerful conversation about what it really means to prepare for the unexpected. Drawing on more than 20 years of experience supporting crisis response, disaster planning, and public safety, Soraya shares how resilience starts long before an emergency happens, especially when it comes to helping children build the language, confidence, and skills to stay safe.From teaching kids situational awareness and emergency basics in age-appropriate ways to creating family conversations that make preparedness feel normal rather than scary, this episode explores how parents and caregivers can empower the next generation. Thoughtful, practical, and deeply personal, this conversation is a reminder that resilience is built at home, one conversation at a time.

Casey and Shay open the episode with a lighthearted conversation about their dream “adult boarding school” courses before welcoming Everbridge Vice President of Program Management Lisa Radley to the podcast.

Drawing on more than two decades of experience in enterprise SaaS, critical communications, and safety technology, Lisa shares how duty of care is evolving as work moves beyond traditional offices. The conversation explores the growing risks faced by lone and field workers—from healthcare professionals and social workers to retail employees—and why smartphones alone may not be enough in emergency situations. At its core, the episode highlights the expanding responsibility organizations have to keep employees safe wherever work happens.

Casey and Shay open with a nostalgic conversation about their first jobs before sitting down with Everbridge Chief Security Officer Tracy Reinhold for an unfiltered discussion on the realities of modern security leadership. From organizational fragility to crisis communication breakdowns, Tracy shares practical insights shaped by his experience in the FBI and enterprise security leadership.

The conversation explores AI’s impact on modern security, the importance of exercising response plans, and why resilience must extend beyond a company’s four walls. At its core, this episode reframes security as a business enabler—and reinforces that resilience is everyone’s responsibility.