Join us at the next live Property Developer Show in Manchester
Where: Etihad Stadium, Ashton New Rd, Manchester, M11 3FF
When: Wednesday 4th September, 2024  |  10:00 am - 3:00 pm
Get your free tickets at: https://propertydevelopershow.co.uk/events/manchester

Welcome to Property Developer Show Episode 22! In today’s episode, we are joined by Caroline Pattinson, an award-winning professional landlord and property investor with over 25 years of experience in HMO investment. Caroline has been managing HMOs since 1995 and has won prestigious awards such as ‘Best Professional HMO Manager’ in the HMO Awards 2022 and ‘Best HMO Manager of the Year, Tenants' Choice’. Her expertise in property management and tenant management has set her apart, and today she shares valuable insights into what makes her properties stand out.

In this episode:

- Caroline explains how focusing on tenant comfort and interior design has helped her excel in tenant management.
- Discover why a gender mix in HMOs creates a balanced living environment.
- Insights into Caroline’s award-winning approach to HMO investment and what it takes to be a successful HMO landlord.
- Realities of property management: what social media doesn’t tell you about the challenges of running HMOs.
- Essential landlord advice on avoiding industry pitfalls and raising the standard for tenants.
- Caroline’s journey into HMO investment, starting from her early days in property lending.
- Key tips on due diligence, ensuring profitability, and maintaining high occupancy rates.

If you're an established HMO landlord or interested in HMO investment, tune in to Carolines interesting property journey.

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Chapters
00:00 Introduction and Philosophy of Property Management
00:53 Upcoming Event Announcement
01:18 Guest Introduction
02:57 Caroline's Journey into Property Investment
04:56 Early Challenges and Successes
08:43 Maintaining High Standards in Property Management
09:41 Issues in Student Accommodation
13:43 Caroline's Approach to Tenant Satisfaction
17:56 New Investment Ventures
24:09 Navigating Rent Reform Risks
24:39 Unexpected Discoveries During Property Viewing
25:03 Building Connections and Facing Skepticism
25:45 High Expectations for Rent Roll
25:59 Due Diligence in Property Investment
26:40 Challenges and Mistakes in Property Investment
27:31 Catering to a Specific Tenant Demographic
28:30 The Importance of Maintenance and Quality
29:08 Exploring New Investment Areas
30:07 Sourcing Properties and Investment Strategies
34:22 Realities of Property Valuations
39:52 Advice for Aspiring HMO Investors
44:39 Connecting with Caroline on Social Media
48:27 Conclusion and Final Thoughts