This time around, we explore a kaleidoscope of topics, including digital disruption, experience design, and nurturing high-performing event teams who collaborate beautifully and candidly.

First up, we talk with Mary Pat Heftman, EVP of Convention & Strategic Alliances, National Restaurant Association. She shares more about how they’re fine-tuning their event experience design strategy across their portfolio of events.

Jackie Richards, VP of People & Development at Maritz Global Events, walks us through the Radical Candor 2x2 matrix built on challenging directly and caring personally. Jamie Murdock, VP of Sales at Experient, shares more about how this model was received by his team and why it matters more today.