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Do airlines need a new structure to improve customer satisfaction?
After a holiday season of tremendous airline chaos, what needs to change in order to insure passengers aren't left in the lurch when booking flights.
Guest: Kelley A. McClinchey, Faculty, Geography and Environmental Studies, Wilfrid Laurier University
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By Corus Radio
5
11 ratings
After a holiday season of tremendous airline chaos, what needs to change in order to insure passengers aren't left in the lurch when booking flights.
Guest: Kelley A. McClinchey, Faculty, Geography and Environmental Studies, Wilfrid Laurier University
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