Hello! This is Multifamily Off the Cuff Episode # 15. Thank you so much for listening!

Today, Fernando had the pleasure to talk to Aisha Price. She is a very successful regional manager and has been working with the multifamily industry for 21 years.

Aisha shared with us a little bit of her great inside knowledge within the industry such as:

• The different management styles regarding operation and training from the 4 companies she has worked for.
• How she teaches her team to really understand what a resident is looking for when they are about to rent a new home, so they can provide the best fit.
• Painting and cleaning companies are the most difficult service providers to deal with from her experience.
• The biggest struggle the industry is facing right now is hiring the right people, so a change is needed regarding where to start looking for great employees.
• How they really appreciate service providers who care, follow up, and check with them to make sure everything is going well.

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