Leanne explores the importance of work agreements and contracts for Online Business Managers. She shares her own experience and emphasizes the need for a legally binding agreement to set clear expectations, protect both parties, and demonstrate professionalism. Some of the topics covered in this episode - The Importance of Work Agreements and Contracts for OBMs Do OBMs need work agreements and contracts?... Creating a Work Agreement Understanding the Purpose of Work Agreements and Contracts Presenting and Communicating Work Agreements Key Elements of a Work Agreement Considerations for Ongoing Clients and Project Work Non-disclosure Agreements (NDAs) Integration of Work Agreements into the Client Onboarding Process