Contact Center Show

Do we need to get rid of chatbots?


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Amas and Bob discuss chatbots:

  • With a 67% failure rate, is it worth it to keep them?
  • What can be done about the disconnect with omnichannel?
  • There is a secret to not worrying about your customer experience. 

And much more...

To learn more about Amas, Bob and The Contact Center Show, go to: www.contactcenter.tv

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Contact Center ShowBy Amas Tenumah & Bob Furniss

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