Shane and Tonya discuss the difference between customers and clients, if the client experience should be customized, and how that affects the long-term success of your agency. Join the IA Forward community of agents on social media or learn more at iaforward.com.Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss the difference between customers and clients, if the client experience should be customized, and how that affects the long-term success of your agency. Join the IA Forward community of agents on social media or learn more at iaforward.com. Learn more at IntegraPartnerNetwork.com.

Shane and Tonya discuss the difference between customers and clients, if the client experience should be customized, and how that affects the long-term success of your agency. Join the IA Forward community of agents on social media or learn more at iaforward.com.Learn more at IntegraPartnerNetwork.com.

Do You Have Customers or Clients? And What Is The Difference?

The Independent Insurance Agency Playbook: The insurance business is all about playing an infinite game. Shane, Tonya, Mike, and Robby discuss how to play the long-term game of being a successful agent and creating a culture of freedom for yourself.Learn more at www.integrapartnernetwork.com

Business

Entrepreneurship

Management

The Independent Insurance Agency Playbook: The insurance business is all about playing an infinite game. Shane, Tonya, Mike, and Robby discuss how to play the long-term game of being a successful agent and creating a culture of freedom for yourself. Learn more at www.integrapartnernetwork.com

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Do You Have Customers or Clients? And What Is The Difference?

Do You Have Customers or Clients? And What Is The Difference?