Welcome to Doc Talk by Revolutionary Healthcare! The topic of the day is crucial accountability.
I talk with Larry Plaxco and Kevin Hermes from the military health system regarding Crucial Accountability. The concept was reviewed in my blog in 2019 (link below), but the perspectives from my guests are so much more applicable with a fresh look from 2021.
Credit to the book Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior by Patterson, Grenny, Maxfield, McMillan, and Switzler. Pick up your copy today!
http://revolutionaryhcpllc.home.blog/2019/12/18/crucial-accountability-review-and-thoughts/
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