Charles (Chuck) Bender is the Chief Executive Officer of Attentus Technologies, a leading managed IT services firm serving the Pacific Northwest. He is an experienced executive with a demonstrated history of working in the managed services and internet industries. Chuck is also the President of Skynet Broadband, a company that provides high-speed data, digital phone, and IT services to the Puget Sound region. He has been an active member of the Entrepreneurs’ Organization (EO) for over two decades and serves as its US West Regional Chair. 

In this episode:

According to a study published in Inc. magazine, 95% of entrepreneurs say freedom is their favorite aspect of business ownership. Yet separating yourself from your business requires self-discipline and process documentation. Even McDonald’s has a replicated process for making its signature burgers and fries. How can you relinquish your tasks so your company can operate independently?

Before embarking on an entrepreneurial adventure, established executive Chuck Bender says to identify your ideal lifestyle. This allows you to build your organization around that vision. Although many entrepreneurs hesitate to transfer operational control to their team, it’s essential to attain complete freedom. Chuck recommends defining your core values and pinpointing decisions that are exclusively yours. This allows you to empower your team to execute the remaining daily decisions. Additionally, process documentation streamlines problem-solving and effective decision-making, reflecting your values and accelerating growth in your absence.

In this episode of Systems Simplified, Adi Klevit speaks with Charles (Chuck) Bender, CEO of Attentus Technologies, about documenting procedures for entrepreneurial freedom. Chuck explains how to delegate tasks effectively, the creative process of entrepreneurship, and how he founded multiple companies.