Amas and Bob have a great conversation about the following:

• Does the 'effortless experience' still apply today?
• Your customer experience efforts depend on where you are on the experience journey.
• They revisit chatbots to answers a listeners question. 

And much more...

To learn more about Amas, Bob and the show, visit www.contactcenter.tv

Effortless Experience

No One Wants Customer Experience