A new book called the Everything War aims to uncover troubling examples of Amazon’s business practices and competitive nature. In this video we go through what has been released so far and the author’s comments to see if it’s anything new or worth worrying about.

00:00 The Everything War - is Amazon in trouble?

01:34  What are the accusations?

04:58 What is Big River Services International?

07:53 Is Amazon actually not Customer Obsessed?

09:48 How does this relate to the FTC lawsuit?

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