Carl and Richard talk to Jeff Palermo about building new applications without making the mistakes that end up creating legacy projects. The conversation starts out with Jeff describing ClearMeasure, his new organization focused on end-to-end services for his customers - Jeff considers his organization an outsourced IT department, handling development and operations. This leads to the topic of building sustainable applications. Jeff details key steps he takes to make better quality applications, many of which are simple steps like keeping individual code files small, having create source control and a plan for using that source control properly. He also talks about getting the infrastructure right at the beginning so that it's an asset to building software, not a liability. And when it comes to selecting technology for the project, the key measure is the certainty of success. Business software is pretty well understood these days, how do you build it as cost-effectively and reliably as possible?

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