Welcome back to Powered by Data. In our third episode, "Doing Well by Doing Good: Quality, ESG and Exceeding Expectations," join Christine Demetillo and Lisa Fontana as they share an inside look at MedPro's quality and sustainability journey.
From pursuing four certification frameworks simultaneously (ISO 9001, ISO 27001, SOC 2 and the NIST Cybersecurity Framework) to navigating the alphabet soup of ESG reporting (CDP, EcoVadis, SBTi and more), the conversation explores why these initiatives have shifted from competitive differentiators to baseline expectations, how much overlap actually exists between quality and ESG and why most organizations are closer to being ready than they realize.
We hope you enjoy!
Time Stamps:
00:00 - Intro
01:01 - Why Quality and Sustainability Matter Now
04:58 - A Brief History of MedPro
06:36 -Formalizing Quality at Scale
08:01 - The Rise of ISO and SOC 2 Expectations
08:39 - Quality Frameworks 101
10:35 - Why Pursue Four Frameworks Simultaneously
12:16 - Behind the Scenes of an Audit
13:30 - Pivoting to Sustainability
14:32 - Defining Sustainability and ESG
16:18 - ESG Frameworks Explained
17:53 - Why ESG Accelerated So Quickly
19:06 - Is It Worth the Effort?
21:23 - The Benefits of Certifications in Action
23:39 - Working with an Audit Partner Year Over Year
25:15 - Where Quality and ESG Overlap
26:00 - Sustainability Milestones and RECs Explained
28:31 - Lightning Round
31:53 - Closing Thoughts
Connect with our Presenters
Christine Demetillo
Product Specialist and ESG Subject Matter Expert
linkedin.com/in/mary-christine-demetillo/
Lisa Fontana
Director of Quality and Compliance
linkedin.com/in/elizabeth-lisa-fontana/
About MedPro Systems
We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision.
Learn More about MedPro Systems: MedProSystems.com