
Sign up to save your podcasts
Or
In this 10-minute power talk, we break down why automating or outsourcing your customer experience can destroy your brand if you’re not careful.
Your call center isn’t a cost center, it’s the heartbeat of your business.
Whether you're keeping it in-house or partnering with an outsourced team, this is your reminder: don’t hand off what makes your company human. Watch this if you care about protecting your reputation, delivering real service, and building a culture that customers and employees believe in.Here's the LinkTree: https://linktr.ee/caffcx
5
11 ratings
In this 10-minute power talk, we break down why automating or outsourcing your customer experience can destroy your brand if you’re not careful.
Your call center isn’t a cost center, it’s the heartbeat of your business.
Whether you're keeping it in-house or partnering with an outsourced team, this is your reminder: don’t hand off what makes your company human. Watch this if you care about protecting your reputation, delivering real service, and building a culture that customers and employees believe in.Here's the LinkTree: https://linktr.ee/caffcx