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As you probably know, Optus recently experienced a data breach that affected millions of customers. As a result, business owners are on high alert, wondering if their data is at risk.

It's important to understand that having a data breach is not necessarily a breach of privacy laws. However, Optus now needs to prove that all of the steps they had in place to protect data were reasonable. This is a high standard, especially for a large company like Optus. 

In this episode, I’m talking about what you need to know about privacy rules in your business, from a legal perspective and in order to build trust with your customers. 

As a business owner, you need to be able to establish that you have taken reasonable steps to protect the data you hold. This means having a privacy policy in place that complies with the Privacy Act and having measures in place to safeguard your data. 

I have been talking about the importance of privacy policies since the inception of this podcast, and it’s my view that every small business should have one. The Optus fiasco has taught us that we can't just stick our heads in the sand and hope that nothing happens to our data. We need to be proactive in protecting it and nurturing our client’s trust. 

If you don't have a privacy policy or don't know exactly what measures you have in place to safeguard your data, reach out. I am always here and happy to help.

LINKS:

Website mentioned:www.oaic.gov.au

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