Buy Your CX Tech in a better way!  https://activateCX.arroyo360.com/activateCXtoday

--------------

Are you considering investing in ai contact center solutions? Before you make a decision, make sure to watch this video for valuable insights on contact center analytics, AI solutions, consulting services, generative AI, and much more. 

Learn about RingCentral's ai contact center solutions and how to maximize ROI with proper discovery when evaluating and buying your cloud contact center. Watch now for a deep dive into a competency first mindset with experts Frank Rogers and special guest Amir Hameed!

Don't miss out on understanding the power of contact center AI platforms and how they can revolutionize your customer service operations. Watch now to make an informed choice!

Chapters:

00:00 The Technical Sales Org at RingCentral

04:15 How Technical Sales aligns with Product

05:50 Home Grown Products

08:00 Building the Native App

10:17  Incorporating Voice of Customer

12:43 Having CEO Input

18:07 There is a Sense of Urgency

19:35 Where is Partner Alignment Here?

22:20 Where the Rubber meets the Road

26:44 The Importance of Buying Strategically

30:10 How Does the Tech team influence Sales

33:01 Closing