<p>Calls are at a premium during the milder seasons, so make sure you're getting the most out of each one that comes in. Special guest, CSR trainer and business coach, Dave Tester, joins us for a little "shoulder surgery."</p>

Calls are at a premium during the milder seasons, so make sure you're getting the most out of each one that comes in. Special guest, CSR trainer and business coach, Dave Tester, joins us for a little "shoulder surgery."

Don't Drop the Ball on the Call (with Special Guest Dave Tester)

Geared specifically toward in-home service contractors, you can access exclusive interviews with authors and experts on valuable topics like marketing trends, best business practices, and taking your business to the next level.

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Don't Drop the Ball on the Call (with Special Guest Dave Tester)

Don't Drop the Ball on the Call (with Special Guest Dave Tester)