Whether you're parenting, leading a team, or navigating relationships, how you respond in tough moments matters. In this episode, Brent shares a game-changing lesson he and his wife learned from another couple—when your child opens up about something difficult, your reaction can determine whether they keep sharing or shut down.

Kenn and Logan reflect on this principle through both parenting and workplace experiences, showing how a leader who stays calm can build trust and foster growth—even in failure.

The takeaway? Don’t let emotion lead. Pause, take it in, and respond with intention. One thoughtful response can do more than a dozen emotional reactions ever will.

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