Katherine Martin-Fisher introduces Doug Betts, who shares his early inspirations and the journey of starting his business during the pandemic, highlighting the initial challenges faced. Doug discusses common HR management mistakes and offers solutions for hybrid working environments. He talks about his passion for HR and overcoming resistance within the industry. The conversation delves into the role of mentorship in business success and explores the debate between remote and in-house HR. Doug outlines how to understand client needs, the types of businesses he works with, and how to contact him. He concludes by identifying the best fit in terms of company size and offers final advice.

(0:00) Introduction of Doug Betts and early inspirations

(1:51) Starting the business during the pandemic and early challenges

(3:20) Common HR management mistakes and hybrid working solutions

(6:10) Passion for HR and overcoming industry resistance

(9:30) The role of mentorship in business success

(10:56) Understanding client needs and the remote vs. in-house HR debate

(14:03) Contacting Doug and the types of businesses he works with

(16:17) Identifying the best fit in terms of company size and final advice