In this episode of The Digital Executive, host Brian Thomas welcomes Doug Stephen, President of CGS Immersive, to explore how immersive technology and AI are reshaping workforce learning. Doug shares why traditional training often fails, introduces the concept of “scrap learning,” and explains how simulations, repetition, and experiential practice drive real business outcomes. Drawing on two decades of Fortune 1000 consulting experience, he highlights how immersive learning improves retention, confidence, and on-the-job performance—while delivering measurable ROI. The conversation also dives into AI-powered experiences, AR/VR, digital twins, and what the future of work looks like as onboarding, upskilling, and leadership development become more human, adaptive, and performance-driven.

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