Dr Jayson Oates was recently featured in Spa + Clinic Magazine and is celebrating 20 years in the aesthetics industry. One of Australia's most renowned Facial and Ear Nose Throat (ENT) Surgeons, Dr Oates' heads up the popular Academy Face and Body clinics and is creator of the CALIBRE procedure, a ground-breaking technique of penis enlargement recognised internationally. I chatted to Dr Oates about his 20 years in the aesthetics industry, how it's changed, the importance of the patient-practitioner relationship and more.