
Sign up to save your podcasts
Or


The guys get together for a book review, Presentation Essentials by Anne Bruce and Sardek Love. We liked the book so much, sorry spoiler alert, we asked Sardek to join us. To our surprise, he said yes! So join the three of us as we venture into how everyone is always presenting. How to create a catch phrase and where we’re going to keep this book, spoiler we do like it so on a prize table near you perhaps?
Reach out to Drew & Sam.
Check out the book list!
Visit trainwithbty.com
Visit fauserconsult.com
Click here for more information about ICE certification.
The guys discuss their recent Improve the Customer Experience joint training event. 2 days, so many slides and flip chart pages! The TLAs are flying in this one. Sam comments on Drew’s facilitation abilities during Holy *** Service and Drew gushes about Sam’s NPS session. The next ICE training event is in Ann Arbor. If you can’t make it there, the guys have an announcement you’ll want to hear!
Register for ICE at trainwithbty.com.
Share these podcasts with all of your friends, like us, follow us and subscribe!
Reach out to Drew & Sam.
Check out the book list!
This week the guys discuss the book, Think Again by Adam Grant. Will the guys debate this book with an open mind or preach and prosecute. Listen and find out where this book ends up. Mayonnaise.
Drew jumps into the hotseat as Sam interviews him about a recent presentation in front of a group of his peers. What happens when your laptop lets you know you didn’t plug it in? Is it always sunny in San Diego? Virtual Reality training and the pizza grading tool?
In this episode, the guys have a special guest, Tim McIntyre. Tim spent years with the brand, gracing us with his presence on stage at many WWR.
In fact, we learn how he got that gig, where Mr. Monaghan’s World Series ring is, and more.
Share these podcasts with all of your friends, like us, follow us and subscribe!
Reach out to Drew & Sam.
Check out the book list!
Visit trainwithbty.com
Visit fauserconsult.com
Click here for more information about ICE certification.
The guys get into some social experimentation and talk about Pavlov’s dog. Will prizes generate behavior change? Is there a chance a very small investment could turn into a very large return? Do you want to sell more pizza and have more fun? The answers to these, and more in this must listen to episode. We've even got prizes for you when for follow, like, and subscribe
Reach out to Drew & Sam.
Check out the book list!
Visit trainwithbty.com
Visit fauserconsult.com
Click here for more information about ICE certification.
The guys talk about accountability. How do we treat the teams better, make their jobs easier and YES! More fun? Do you concentrate or are you ready to use? We get a bit saucy! Cold sauce, please, no! Sam gets perplexed about jelly. Drew drops some thermodynamics in, thank you Dr. Drew! We cut, clip and date. Can seconds really turn into minutes and then turn into dollars? Listen in to find out!
Reach out to Drew & Sam.
Check out the book list!
Visit trainwithbty.com
Visit fauserconsult.com
Click here for more information about ICE certification.
The guys thank Bobby for a great topic! Sam agrees with 2 out of 3. Aussie, Aussie, Aussie! Choose your own adventure. Two old guys try to be hip. Spoiler alert, EPIC FAIL! Are Sam and Drew becoming 1? They both hope the answer is no! We check out the Spacebook, hit the gram and do a little SQUACKING! Our expectations are that this episode helps you with expectations! Is Drew on pitch?
Reach out to Drew & Sam.
Check out the book list!
Visit trainwithbty.com
Visit fauserconsult.com
Click here for more information about ICE certification.
The guys sit down and talk a little about music before getting into the groove. Does muscle memory take over as they get back on topic? Or is the train a little bit off the rails this episode as they take a lighter approach this week.
Reach out to Drew & Sam.
Check out the book list!
Visit trainwithbty.com
Visit fauserconsult.com
Click here for more information about ICE certification.
The guys sat down for their lengthy show prep to talk about their issues. They seem to have worked it all out and are ready to bring you another amazing episode. Wait, that's not right. They talked about common issues and how you can solve them to make your store run better! Last week they talked about killing sacred cows and this week Drew wants to beat a dead horse? Are those the only animal references or can you identify the mystery man Drew can not seem to identify? Listen in to find out!
Reach out to Drew & Sam.
Check out the book list!
Visit trainwithbty.com
Visit fauserconsult.com
Click here for more information about ICE certification.
From the publisher's feed