Buildings fail in surprising ways because people haven't practiced the response. In this episode Alex Morgan sits down with Michael Harrington to walk through how structured tabletop exercises and runbooks turn chaotic outages into controlled recovery plans. We explain why simulations matter for access control, BMS, power, and networks; how to scope scenarios so drills are realistic without disrupting tenants; and what success looks like when a plan is tested against actual operational constraints. Listeners will get concrete exercise templates, roles to include, simple metrics to measure readiness, and guidance on translating tabletop outcomes into capital and operational adjustments. This is for property owners, facilities leaders, and IT managers who need practical, repeatable ways to reduce downtime and make investment decisions grounded in operational reality—without vendor hype or deep technical configuration.