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This podcast is for multi-unit managers, new and tenured. You're always on the road between stores and cities. Why not put your critical thinking and creativity to work during this time? Let's drive d... more
October 01, 2023The Importance of Incident Reporting and Record-Keeping in Health and Safety ComplianceIn this episode, we will explore why these practices are non-negotiable in your role as a multi-unit manager and how they can help protect your stores, employees, and customers....more1h 6minPlay
September 24, 2023Designing Effective Employee Training Programs for Health and Safety ComplianceThis episode will explore the key elements of designing effective employee training programs for the safety and well-being of employees across multiple convenience stores. ...more48minPlay
September 17, 2023Crafting Tailored Compliance Checklists: A Guide for Multi-Unit ManagersIn this comprehensive episode, we'll walk you through the process of creating adaptable compliance checklists and provide practical exercises to help you tailor them to different store layouts....more47minPlay
September 10, 2023Navigating Health and Safety Regulations: A Multi-Unit Manager's Essential GuideIn this episode, we'll delve into regulations, your legal obligations, and the key federal and local health and safety regulations that matter most to your convenience store network....more49minPlay
September 03, 2023Setting the Stage for Successful MerchandisingIn this episode, we'll explore the significance of merchandising, its scope, and how it profoundly impacts customer behavior and sales. Additionally, we'll provide insights on the shift in mindset and approach required to navigate the complexities of multi-unit management and achieve operational excellence....more1h 21minPlay
August 27, 2023Mastering Convenience Store OperationsIn this guide, we'll delve into the core aspects of convenience store operations, focusing on inventory management principles, cash handling techniques, common challenges, mindset shifts, and thought-provoking questions to keep you ahead of the curve. ...more52minPlay
August 21, 2023Navigating Convenience Store Operations as a Multi-Unit Manager: Strategies for SuccessIn this episode, I will provide an introduction to convenience store operations and an industry overview for district managers and trainees. I'll touch on frequently occurring issues that multi-unit managers face, along with the mindset and approach key to transition from one store to many. I will touch on many aspects that new multi-unit managers may need to be aware of. ...more54minPlay
August 13, 2023The Fool Didn't Know It Was Impossible, So He Did ItIn this episode, I talk about who I am, what C-Store Center is, who it is for, and how it is meant to work. ...more27minPlay