In this episode of NovoEDTalks, Andreia Gadioli, a senior learning leader in the casino and hospitality industry, shares how she’s using learning programs to build confidence, connection, and psychological safety in a fast-paced, high-stakes environment. From onboarding 6,000 employees during a pandemic to piloting innovative approaches that blend empathy with technology, Andreia reflects on the power of adaptability and tech-enabled human connection. She offers a candid look at what it takes to support frontline workers and leaders alike, especially in an era of AI and constant change.