Vaughan & Angela dive into their first-hand experience having multiple businesses affected by COVID. From having the cops show up to enforce the restaurants being shutdown to losing every customer in their tonic & bitters company, Dugan & Dame.
00:00: COVID convo and how we each get our "news"
10:00: The (bad) luck of the Irish and being shutdown on St. Patrick's Day at our restaurants, how we adapted, and what lies ahead.
14:25: Transitioning into serving the community and how some other businesses adapted quickly. "Finding Purpose".
25:00: Time to reopen, one phase at a time.
34:00: time to rally the troops. Communicating with your team and your guests.
38:00: Getting your talent back to work and learning how to be a better manager during a time of crisis.
45:00: Red onions on pizza and not letting someone move your cheese.