In this episode of the Team Performance Podcast, Mark speaks to Dulcie Swanston, coach, TV/radio regular, and author of books DOSE and It's Not Bloody Rocket Science.

Dulcie shares her early experiences of leadership in the service industry and how she accidentally learned how to coach. Among other topics we dive into include the problems with saying 'yes', the neuroscience of toxic leadership cultures, and the power of failure.

Discover more about Dulcie's work (and both her books) at https://www.toprightthinking.com

Connect with Dulcie on LinkedIn at https://www.linkedin.com/in/dulcieshepherd

David Rock's book 'Quiet Leadership' ⁠https://amzn.to/4aQOqP5⁠

Find out more about PCS at https://www.performanceclimatesystem.com/