Julian Highley discusses his research on the changing shopper behaviors and global expansion of Black Friday.

Howard Langer, managing director of dunnhumby's new Price and Promotion group, discusses how data enables retailers to deliver pricing that builds customer loyalty.

dunnhumby's Dave Clement scans the horizon to predict what the future of retail holds in store for us, covering themes from transparency, social media, and the sharing economy to accelerating globalization and the rise of health & wellness.

dunnhumby CEO Simon Hay discusses the importance of the right company culture, how it drives innovation, and why it's crucial for engaging employees for the long term.

Patrick Johnson discusses the launch of dunnhumby Health and how healthcare providers can lower costs and improve patient experiences with customer science.

BzzAgent co-founder Jon O'Toole shares his insights on leveraging social media to build brands and what the future of social may look like.

2020 Consumer Trends Series. We discuss how retailers and brands can provide the easy and stress-free shopping experiences consumer want.