Why do so many FSL professionals leave the field after only a few years, and what separates those who leave from those who stay? These were the questions that inspired the dissertation of Dr. Viancca Williams, which was recently named "Dissertation of the Year" by the Association of Fraternity and Sorority Advisors. In this episode, Gentry talks with Viancca about her findings, and the importance of building relationships, navigating politics, and defining and measuring success.