You guys know it... hospitality is not only about being a waiter or a cook... it is also about sales and marketing!!! Victor is working at some of the coolest venue in Europe (Hard Rock café, hey sounds great right?) and I had the chance to use a bit of his time to catch for you guys interesting information about how to do sales in an American way!!  

I don't put the link to the venue because you know how to find it ( obviously). Cheer!