MicroAdvice CX Podcast

E004 - Breaking down the barriers to customer value with SaaS professional services


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In this Podcast, you will hear the Host, Jim Buscaglio, and Gautam Sandararajan, Sr. Director of Global Professional Services at Skybox Security discuss how Customer Success and Professional Services teams break the barriers to improving the customer journey. Topics covered include:1.) What are some of the key attributes that make Professional Services team successful?2.) How does PS focus on ensuring the customer adopts the solution?3.) How does Professional Services teams set-up the C...
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MicroAdvice CX PodcastBy James Buscaglio

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