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E006 - Using CRM strategies and tools to deliver superior customer service
If you lead, own or work in a customer facing role at a small or mid-sized business considering using Customer Relationship management (CRM) tools, listen to this Podcast.MicroAdvice E006 - Using Customer Relationship Management (CRM) strategies and tools to deliver superior customer serviceHear Pallavi Agarwal, Founder and President of Kander a CRM strategy consulting firm in Washington D.C. discuss the following:1. Trends you are seeing in the CRM industry today. 2. How young companies...
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By James Buscaglio
5
44 ratings
If you lead, own or work in a customer facing role at a small or mid-sized business considering using Customer Relationship management (CRM) tools, listen to this Podcast.MicroAdvice E006 - Using Customer Relationship Management (CRM) strategies and tools to deliver superior customer serviceHear Pallavi Agarwal, Founder and President of Kander a CRM strategy consulting firm in Washington D.C. discuss the following:1. Trends you are seeing in the CRM industry today. 2. How young companies...