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Alec speaks with Claudia Natasia, who leads UX Research at Highspot. In their chat, they cover the importance of being able to quantify the fiancial impact of research, and how that is intimately connected to the concept of 'uncertainty' in finance. Claudia also shares her story of how she ended up in research with an MBA, and what she hopes people take away from her UXRConf talk.
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Alec speaks with Claudia Natasia, who leads UX Research at Highspot. In their chat, they cover the importance of being able to quantify the fiancial impact of research, and how that is intimately connected to the concept of 'uncertainty' in finance. Claudia also shares her story of how she ended up in research with an MBA, and what she hopes people take away from her UXRConf talk.
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