Alec speaks with Liam Thurston, Senior Director of User Experience at Loblaw. They chat about how important it is think through how every design decision you make has the capacity to harm others. He shares a story of how his fondness for old cartoons almost led him down a bad path, and how key supports he put in place helped him avoid a less than optimal situation. At DesignConf, he's going to share his suggestions for how to avoid harmful design decisions, and previews that talk in this conversation.