In this episode of The eCommerce Practitioners Podcast, Vikram Saxena chats with David Williams, a digital transformation expert whose career spans fashion, medical supplies, and international markets.

From scaling D2C operations to integrating AI in B2B workflows, David shares practical insights on building agile teams, optimizing customer experiences, and aligning tech with business strategy.

What You’ll Learn:

• How B2B, B2C, and D2C differ operationally

• Key tactics for successful digital transformation

• The role of AI in driving business efficiency

• Building customer-centric, data-driven teams

• Metrics for measuring digital success

  
  

🎙️ Hosted by Vikram Saxena, Founder & CEO of BetterCommerce

Follow for more real-world strategies from industry leaders redefining digital commerce.

#Ecommerce #DigitalTransformation #B2BStrategy #AIinCommerce #BetterCommerce