Penning his own ‘Fairytale of New York’, NY-based, Dublin born Keith O'Looney is VP of Sales for Behavioral Authentication Cyber start-up Twosense. Here he thoughtfully interviews Ivan Milenkovic, the radically candid ‘too direct for Brits even’ former CISO of large outsourcing firm WebHelp (Editor’s note: I’ve always found Ivan exceptionally polite!).