What if a great way to find better solutions is to look for terrible ideas? This is lens #20 from Invisible Solutions.

In this episode, I share several examples of how seemingly bad ideas become great ideas. For example, you will learn how firing all of the safety inspectors led to higher safety levels.

Also, I use the lenses to solve the problem: How can we provide 24/7 support globally to our customers without being available 24/7?

To address this problem, we use three lenses:

• #11: Resequence
• #12: Reassign
• #24: Variations

Download the lenses from Invisible Solutions

Submit any problems you want me to solve on the show

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Brought to you by Stephen Shapiro—helping people and organizations create high-performing collaboration, innovation, and teams since 2001.