Frances is joined by her client, Bernadette, in this special case study episode. Bernadette shares her renovation journey, from when she first set eyes on the home 20 years ago, through to creating her project team and the joys and frustrations of her extensive renovation.

This is an honest 'warts and all' account of what a renovation project can be like, including pitfalls to avoid and how your team can support you throughout. She alos outlines how having an interior designer on the team helped her create a home she truely loves and helped her mitigate so many mistakes that could have happened throughout the journey.