MicroAdvice CX Podcast

E16 - Developing a customer-centric culture


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CEO Doug Cusick and his TransformativeMed team have instilled customer-centricity into their corporate culture. To learn more about what Doug and TransformativeMed are doing to deliver a superior customer experience please listen to the interview. You'll find some gold-level tips and advice around building a customer-centric culture.In this episode, you will hear Doug, discuss:1. The ways he has instilled a customer-centric culture.2. The mechanisms and tools on which he relies to...
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MicroAdvice CX PodcastBy James Buscaglio

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