The primary job of the leader is to define reality, but often this process can be very challenging for leaders as they confront the brutal facts in front of them. Listen in on a conversation between Matt & Jon as they reflect on the practise of defining reality. Hear what they have learnt in their own contexts, as well as the principle of double listening, using simple tools like a SWOT analysis, and hear about something called the Stockdale Paradox. Don't miss out on another episode of The New Now.