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E20 - Customer Experience Starts at the Top, Leading Practices from a 6X Startup Founder
The MicroAdvice Podcast met with Mike McSherry, a 6x startup founder, former CEO of Swype, Boost Mobile, now Xealth.In this episode, you will learn some master class advice about building and leading customer-obsessed organizations, and hear tips that you can implement in your own organizations. Listen to Mike discuss topics such as:1.) Balance a focus on customer, product, sales, and everything else given limited resources when building a new venture. 2.) Key areas that have proven to be suc...
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By James Buscaglio
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The MicroAdvice Podcast met with Mike McSherry, a 6x startup founder, former CEO of Swype, Boost Mobile, now Xealth.In this episode, you will learn some master class advice about building and leading customer-obsessed organizations, and hear tips that you can implement in your own organizations. Listen to Mike discuss topics such as:1.) Balance a focus on customer, product, sales, and everything else given limited resources when building a new venture. 2.) Key areas that have proven to be suc...