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E23 - Delivering a better CX through Product Management leading practices
The intersection between Product-led growth and customer experience is a hot topic these days. To learn more, I met with Evan Leong, founder/CEO of Product Signals (https://productsignals.com/). Evan and I topics such as: 1.) His journey for creating Product Signals and how he is aiming to revolutionize the collaboration between Customer Success and Product teams 2.) Product-led growth strategies in a B2B SaaS setting to deliver superior CX3.) Product mapping and blueprin...
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By James Buscaglio
5
44 ratings
The intersection between Product-led growth and customer experience is a hot topic these days. To learn more, I met with Evan Leong, founder/CEO of Product Signals (https://productsignals.com/). Evan and I topics such as: 1.) His journey for creating Product Signals and how he is aiming to revolutionize the collaboration between Customer Success and Product teams 2.) Product-led growth strategies in a B2B SaaS setting to deliver superior CX3.) Product mapping and blueprin...