This is Episode 25 of the Business Marketing Show – in this episode we talk about using Live Chat in a strategic way which in many cases is an easy way to boost the number of sales, bookings or enquiries your site is generating and is also an great way to interact with customers to gain new insights.

More often than not, live chat can uncover major gaps or problems with your website than when fixed, can dramatically increase the number of sales, enquiries or calls your website is generating.

This episode is one to listen to if you’re considering live chat or looking for ways to expand and improve your online marketing outside the basics.

In this episode:

* Common Live Chat tools

* Zopim.com

* Livechat.com

* Liveperson.com

* Qualitative Analytics tools

* 4qsurvey.com

* qualaroo.com

Listening options:

Click here to listen on iTunes or click the Play button below to play from your web browser.