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E26 - Leading practices for deploying voice of the customer programs
Today, our spotlight is on Voice of the Customer programs, specifically what works well, what does not, and what you can do to be successful. To learn more about the leading voice of the customer practices, we’re here with Principal of AWH , Ryan Frederick. AWH is a design studio based in Ohio, focused on designing and building mobile, web and IoT applications and digital products. (Learn more at http://www.awh.net)Ryan and I explore topics such as: 1.) How to build and o...
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By James Buscaglio
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Today, our spotlight is on Voice of the Customer programs, specifically what works well, what does not, and what you can do to be successful. To learn more about the leading voice of the customer practices, we’re here with Principal of AWH , Ryan Frederick. AWH is a design studio based in Ohio, focused on designing and building mobile, web and IoT applications and digital products. (Learn more at http://www.awh.net)Ryan and I explore topics such as: 1.) How to build and o...